Wednesday, 5 June 2013

Do patients or clients understand your instructions?

An  article written by Neil Chesanow, Senior Editor, Medscape Business of Medicine explores the question "Why some patients aren't following your instructions.
www.medscape.com/viewarticle/804739?nlid=31570_1523&src=wnl_edit_medp_wir&uac=206251HV&spon=17  (downloaded 05 June 2013)

The article does focus on written information, i.e. Health Literacy.  Another aspect which all health practitioners must consider is the face-to-face verbal interaction with patients. Easy English versions of information to discuss with a patient, can improve interaction. However, there are other techniques which health practitioners need to also incorporate to improve face-to-face interactions.

Cathy
cathy@accesseasyenglish.com.au

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